Code Of Ethics

At All Florida Services Management (AFSM) we are focused on providing superior service with definitive results that ensure success and longevity for our communities. That is why we have adopted a code of ethics to ensure our success:

  • Comply with current laws, standards, and practices of State and Federal Law

  • Participate in continuing professional education for CAM and other industry related organizations

  • Act in the best interest of the client; refrain from making inaccurate or misleading representations or statements, not knowingly misrepresent facts to benefit the manager or the company

  • Undertake only those engagements that we can reasonably expect to perform with professional competence.

  • Exercise due care and perform planning and supervised as specified in the written management agreement, job description or duly adopted Board policies

  • Disclose all relationships in writing to the client regarding any actual, potential, or perceived conflict of interest between the Manager and other vendors. The manager shall take all necessary steps to avoid any perception of favoritism or impropriety during vendor selection process and negotiation of any contracts.

  • Ensure that homeowners receive a timely notice as required by state statutes or legal documents and protect their right of appeal.

  • See that funds held for the client by the Manager are in separate accounts, not misappropriated; prepare and furnish to the client accurate and timely financial reports in accordance with the terms of the management agreement, job description or duly adopted board policies

  • Recognize the original records, files and books held by the Manager are the property of the client to be returned to the client at the end of the Manager’s engagement; maintain the duty of confidentiality to all current and former clients.

  • Refrain from criticizing competitors or their business practices; maintain a professional relationship with our peers and industry related professionals

  • Always conduct oneself in a professional manner when acting in the scope of our employment.

  • Not engage in any form of price fixing, anti-trust, or anti-competition

As managers, we will do the following:

  • Continue to support the Association as an owner-driven community and work together with all members, committees, the board of directors, and staff (vendors) to recommend improvements to the property, improve its value, and enhance the lifestyle for the community.

  • Continually strive for excellence in providing the highest standards of customer service as the leader, enthusiastically motivating the committee members, board of directors, and staff of the association to achieve its goals.

  • Ensure financial viability of the community with an emphasis on protecting, maintaining, and enhancing the property values and reputation.

  • Provide cost-effective services through comprehensive support from my resources, networking, training, knowledge as a CAM, and support from my management company.

  • Maintain the highest standards in providing a superior quality of life for all residents while staying within budget and governing the community in accordance with the association documents and Florida State Statutes.

  • Protect and maintain the investment in the asset, the property, for all owners.

  • Continue to create a safe, positive, and harmonious living environment for the enjoyment of all residents.

  • Fulfill the board of directors’ and management’s fiduciary responsibilities by monitoring expenditures in accordance with the adopted budget and reserve study.

  • Monitor and evaluate employee (vendor) performance and provide and obtain feedback and tools to succeed.

  • Facilitate issues regarding building maintenance, grounds management, upkeep, and repair of common areas and property.

  • Recommend common area improvements and upgrades.

  • Continue to solve problems, listen to residents, and be sensitive to all owners’ issues and concerns.

  • Educate board of directors, and owners on new laws, ordinances, technology, economic conditions, equipment, services, etc.

  • Work together with the board to facilitate commitment to the owners through mutual respect and support.

  • Support the board and obtain the trust and respect of the residents of the community by providing consistent communication and transparency.

  • Follow the ethical standards that the CAI (Community Associations Institute), FCAP (Florida Community Association Professionals), and CAM designation have outlined.

  • Continue ongoing professional education, seminars, trade shows, conferences through CAI, FCAP, FLCAJ, and other industry-related organizations and publications.

Email: [email protected]

Phone : (941) 366-7466

Address : 2831 Ringling Boulevard Suite 101A, Sarasota FL 34237